Terms & ConditionsTerms & Conditions

1. Scope of Engagement & Services

All client projects are initiated under a separate, mutually signed Statement of Work (SOW) or project proposal. These Terms apply generally to all such agreements.

Our services are delivered across four phases: Positioning & Copy, Design & Design System, Front End & Back End, and Launch & Handover. An engagement may cover all four or any one of them.

Note on Scope Creep: Any feature requests, design changes, or infrastructure shifts that deviate from the explicitly signed SOW will require a written and approved Change Order detailing adjustments to the project timeline and budget.

2. Fees, Milestones, and Payment Terms

A build is committed to in phases rather than paid for in arrears. Unless otherwise specified in your project agreement, our standard financial terms are managed as follows:

• Invoicing: Invoices are due within 14 business days of issuance.
• Late Payments: Failure to clear milestone payments within the designated timeframe will result in an immediate pause on active writing, design, development and hosting work.

3. Intellectual Property & Ownership Rights

We establish clear distinctions regarding code, assets, and design ownership upon project completion:

• Client Deliverables: Subject to full and final payment of all outstanding invoices, the client gains sole ownership of all custom design files (Figma assets), localized source code, and custom database schemas written specifically for the project.
• Pre-Existing Code & Frameworks: We retain exclusive ownership of our pre-existing code libraries, base templates, configuration scripts, and generic utility patterns. The client is granted a perpetual, non-exclusive, royalty-free license to use these embedded items within their application.
• Portfolio Rights: Unless bound by a signed, explicit Non-Disclosure Agreement (NDA), we reserve the right to showcase high-fidelity design screens, anonymized architectural overviews, and system case studies in our professional portfolio and marketing materials.

4. Client Obligations & System Access

To write, build and launch the site on the agreed date, the client agrees to provide timely cooperation, including:

• Providing the source material the site is written from — deck, documentation, product notes, recordings, existing copy — and confirming that any images, logos or media supplied are legally theirs to use. Drafting the copy is our work, not the client's; reviewing and approving it is theirs.
• Granting secure, limited access keys to required third-party services, code repositories (e.g., GitHub, GitLab), and cloud service provider spaces (e.g., AWS, DigitalOcean, Docker Hub).
• Reviewing and testing deliverables within 7 working days of staging delivery. If no written feedback is submitted within this review period, deliverables are automatically deemed accepted.

5. Post-Launch Bug Warranty & Support

• Standard Warranty: We provide a 30-day post-launch warranty period starting from the live production date. This covers the correction of explicit software bugs—defined as code failing to perform to the technical specifications outlined in the original SOW.
• Exclusions: This warranty strictly excludes new feature implementations, text/content edits, or technical breakages caused by the client (or an external third party) modifying the source code, server environments, or database infrastructure independently.

6. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be held liable for any indirect, incidental, special, or consequential damages. This includes, but is not limited to: loss of business revenue, data, uptime, or third-party server outages (e.g., AWS server disruptions) resulting from circumstances outside our direct infrastructural control.

7. Governing Law

These Terms and Conditions shall be construed and governed in accordance with the laws of our registered business jurisdiction. Any disputes arising directly from these terms or subsequent project agreements will be settled exclusively within the appropriate local legal venues.

8. Contact Information

If you have any questions regarding these Terms, or want a scope of work drawn up for a build, please reach out via email:

• Email: legal@nileblu.com